SINGPASS COUNTER​ 12 25

singpass counter​ 12 25

singpass counter​ 12 25

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Singpass service counter is a walk-in assistance desk where users go to resolve problems with their Singpass account or get in-person support.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

At the counter, staff can assist you with account activation, password reset, mobile app setup, biometric registration (like Face Verification), and updating your personal details.

Be sure to have your NRIC or FIN ready—this more info speeds up the process and ensures staff can address your request.

Most counters operate during normal working hours; check online or call ahead as opening times may differ by location.

For smooth in-person service with government digital identity matters, Singpass counters are always ready to assist.

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